XE88 terms of service Bangladesh

These XE88 terms of service Bangladesh form a binding agreement between you and us for access to our online casino and sports betting services. By visiting, registering, logging in, depositing, placing any bet, or using any feature, you confirm you have read, understood, and accepted these terms. If you do not agree, you must stop using the site immediately and avoid creating an account. For details on how we handle personal data, please review Privacy Policy. For general risk information and important notices, see Disclaimer.

1. Acceptance and Scope

This agreement applies to all users, devices, and access methods, including desktop and mobile, and covers all products, features, content, and communications we provide. The rules in this document apply alongside any specific rules shown within a product flow, promotion, or payment page, and those specific rules form part of this agreement. Where there is a conflict, the more specific rule applies to that situation. You agree that electronic records, click accept actions, and account activity logs may be used as evidence of acceptance and use.

2. Eligibility and Legal Capacity

You may use our services only if you are 18+ and have the legal capacity to enter a binding contract. Our services are intended for players in Bangladesh, and you must be physically located in Bangladesh when accessing the platform, unless we explicitly allow otherwise. You must not use the site if gambling is unlawful for you, if you are restricted by a court order, or if you are acting on behalf of another person. We may request proof of age, identity, and location at any time and may restrict access until satisfied.

3. Self-Exclusion and Restrictions

If you feel gambling is becoming a problem, you can request self-exclusion or account restrictions. Self-exclusion is designed to prevent access for a chosen period, and you agree not to attempt to bypass it by opening a new account, using someone else details, or using different devices or payment methods. We may also impose cooling-off periods, deposit limits, wager limits, or session limits where available. You acknowledge that responsible gambling tools reduce risk but cannot eliminate it entirely, and you remain responsible for your decisions and spending.

4. Account Registration Rules

To use real-money features, you must create an account with accurate, complete, and up-to-date information. You must register in your own name and must not use a shared, borrowed, or third-party identity. Only one account per person, household, device, and payment instrument is permitted unless we approve otherwise in writing. We may refuse registration, suspend an application, or close an account where information is incomplete, inconsistent, or appears to be linked to duplicate accounts, fraud risk, or prohibited activity.

5. Login Credentials and Security

You are responsible for maintaining the confidentiality of your username, password, and any verification codes. Do not share your login details, allow others to access your account, or use public devices without securing your session. You must notify us promptly if you suspect unauthorized access, lost device risk, or compromised credentials. We may require you to reset your password, complete additional verification, or temporarily suspend account access to protect you and the platform. Any activity performed after successful login is treated as authorized by you.

6. Identity Verification and KYC

We apply KYC checks to confirm identity, age, and eligibility, and to meet AML obligations. You agree to provide truthful documents and information upon request, which may include government-issued ID, a selfie or liveness check, and proof of address or ownership of a payment method. We may verify your details at registration, before withdrawals, after unusual activity, or at any time we consider necessary. If you fail KYC, provide inconsistent information, or refuse requests, we may restrict deposits, void bonuses, withhold withdrawals, or close the account.

7. Deposits, Currency, and Fees

All balances, deposits, withdrawals, and wagering are processed in BDT (৳) unless we clearly state otherwise within your cashier view. Players in Bangladesh typically use local bank transfer and mobile financial services, and we may offer one or more local payment methods depending on availability and compliance checks. You must deposit using a payment method registered in your own name and under your control. We may apply minimum and maximum transaction limits, and third parties such as payment providers or banks may charge fees outside our control.

8. Withdrawals and Payout Review

Withdrawals are subject to security checks, KYC completion, and our review for fraud and AML risk. We may require withdrawals to be returned to the original deposit method where possible, or to a verified method in your name. You must ensure your payout details are correct; we are not responsible for delays or losses caused by incorrect information you provide. We may request additional documents before approving a withdrawal, especially after large deposits, unusual play patterns, chargeback risk, or multiple payment instruments linked to the same user or device.

9. Bonus Terms and Promotions

Any promotion, bonus, or reward is governed by these terms and any specific bonus terms shown on the promotion page. Wagering requirements may apply before bonus funds or related winnings become withdrawable, and we may set time limits, maximum conversion rules, and game or market restrictions as part of a promotion. Unless explicitly allowed, only one bonus per person, household, device, and payment method is permitted. We may refuse, cancel, or reclaim bonuses where we detect misuse, duplicate accounts, or activity intended to exploit promotional rules.

10. Responsible Gambling Commitments

We support responsible gambling and expect you to treat betting and casino play as entertainment, not a way to earn income. You should only gamble with money you can afford to lose and avoid chasing losses. If you need help, request limits or self-exclusion through your account options or by contacting support. We may also intervene where we identify signs of harm, including applying restrictions or requesting additional checks. Remember that gambling involves risk, and outcomes are uncertain even when you have knowledge of a sport or game.

11. Prohibited Activities and Misuse

You must not use the platform for any unlawful purpose or in any way that harms the integrity of our services. Prohibited activities include fraud, chargebacks or payment reversals used to avoid losses, identity manipulation, multi-accounting, account sharing, collusion with other users, use of bots or automation, exploitation of software errors, and any attempt to interfere with normal operations. You must not place bets or play in a way that we reasonably believe is designed to guarantee profit from promotions or system weaknesses rather than genuine participation.

12. AML and Source of Funds

We maintain AML controls to prevent money laundering and related financial crime. You agree that we may request information about the source of funds and source of wealth, including supporting documents, where required by our risk assessment. We may monitor transactions and gameplay patterns, conduct enhanced due diligence, and report suspicious activity where legally required. You must not use the platform to transfer value to third parties, to disguise the origin of funds, or to facilitate criminal activity. Failure to cooperate may result in restrictions, suspension, or closure.

13. Platform Content and IP Rights

All website content, software, design, logos, text, graphics, and related materials are owned by us or licensed to us and are protected by applicable intellectual property laws. You receive a limited, personal, non-exclusive, non-transferable right to use the platform for its intended purpose. You must not copy, reverse engineer, modify, distribute, scrape, or create derivative works from any part of the site, nor use our trademarks without permission. Any unauthorized use may lead to termination and legal action where appropriate.

14. Service Availability and Errors

We aim to provide reliable access, but we do not guarantee uninterrupted service. Maintenance, network issues, device limitations, or third-party outages may cause delays or disruptions. We may correct errors in odds, pricing, settlement, balances, or promotions, and we may void or adjust transactions affected by a clear technical or human error, including obvious mispricing. If a bet or game round is impacted by a malfunction, we may treat it as void and return the stake where appropriate, subject to audit logs and fairness checks.

15. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses, including loss of profits, loss of opportunity, loss of data, or reputational harm, arising from your use of the platform. Our total liability to you for any claim relating to the services is limited to the amount of net deposits remaining in your account at the time the claim arises, unless a higher liability cannot be excluded by law. You remain responsible for your device security and internet access.

16. Suspension and Termination

We may suspend, restrict, or terminate your account immediately if we reasonably believe you breached these terms, attempted prohibited activity, failed KYC, created multiple accounts, or presented an AML risk. We may also close inactive accounts or accounts with incomplete verification where required. Upon termination, we may void bonuses, freeze funds pending investigation, and process withdrawals only after completing required checks. You may request account closure at any time, but you remain responsible for any outstanding obligations, disputes, or verification steps needed to settle the account.

17. Governing Law and Disputes

This agreement is governed by the laws applicable in Bangladesh, and you agree to submit to the jurisdiction of competent courts in Bangladesh for disputes arising from or related to these terms or your use of the services. Where a dispute arises, you agree to contact us first and provide full details so we can investigate using account records, transaction logs, and relevant evidence. You acknowledge that Bangladesh does not have a single dedicated local gambling regulator for online casino operations, and you remain responsible for ensuring your participation is lawful for you.

18. Changes to These Terms

We may update these terms to reflect changes in services, security practices, legal requirements, or operational needs. Updated terms become effective when posted on the site, and continued use after changes means you accept the revised terms. If a change materially affects your rights or obligations, we will take reasonable steps to draw it to your attention through on-site notices or account messages where available. If you do not agree to updated terms, you must stop using the services and request account closure and withdrawal where eligible.

19. Contact and Support

If you have questions about these terms, account verification, payments in ৳, or a dispute about a transaction, contact our support team through the channels provided on the site. For faster handling, include your registered contact details, a clear description of the issue, relevant dates, and any supporting screenshots or documents. You can also use Login to access account tools and messages, and visit Home for service updates and notices. By contacting us, you consent to us verifying your identity before discussing account-specific information.

By continuing to use the platform, you confirm that you understand and accept this agreement, including KYC, wagering requirements in bonus terms, AML checks, and responsible gambling expectations. If you are unsure about any clause, stop using the services until you have clarified it with support. We recommend you keep a copy of these terms for your records and review them periodically for updates. XE88 provides these rules to protect players in Bangladesh, the integrity of play, and the security of deposits and withdrawals in ৳.